How we use your information
Before you provide personal information, please review these purposes:
- Account details let you sign in securely and manage your account.
- Patient and care details support counselling, assessments and continuity of care.
- Appointment details support booking and scheduling.
- Contact details support reminders and updates by WhatsApp, email and in-app, according to your communication consent.
- Reports are shared only with the relevant permission and consent. Emergency contacts are used for safety with the required consent.
Clinical consent is separate for each purpose. You can withdraw it from your account as easily as giving it. You can request access, correction, erasure, grievance review or nomination from My data and privacy. Under-18s need guardian consent and assent. We do not track children or send them targeted advertising.
Placeholder wording - final lawyer-checked text pending. Privacy and data rights
No time is reserved until you activate, sign in and book. After you book you will be taken to pay for this session, and your time is held for 15 minutes while you do.